State of Florida Health Benefits
Employees and Retirees
Employees and Retirees
Please click on the links below to learn more about our member tools:
Find a participating doctor in seconds. Find prices for many doctors’ services, too!
Visit the Provider Search site. Simply enter your zip code to locate providers in your area.
Learn more about Provider Search: English (PDF) | Spanish (PDF)
Check on your claims, replace ID cards... even cost-compare hospitals, and tests. If you're not a member, take a tour.
Visit your Aetna member website
Learn more about your Aetna member website: English (PDF) | Spanish (PDF)
Manage your benefits at home or on the go with our Aetna Health App: Click for PDF
Learn more about the tools and resources available to Aetna members:
If you are currently under treatment and need to request Transition of Care, complete and submit this form: Transition of Care (PDF)
If your physician is not currently a part of Aetna's Network of doctors and would like him/her to be considered, please complete and submit this form: Provider Nomination Form (PDF)
If you would like to request a Level I Appeal, please complete this form: Member Complaint and Appeal Form (PDF)
For requests that received a Level I denial from Aetna, and a Level II denial from DSGI, you have the right to request an external review from an independent review organization after the finalization of both the Level I and Level II Appeal processes.
Request for External Review Form (PDF)
Request for Expedited External Review Form (PDF)